Monitoring and Incident Response as a Service

In an era of advanced cyber threats, ensuring continuous monitoring and rapid incident response is vital for protecting your IT and OT environments. Our Monitoring and Incident Response as a Service combines cutting-edge technology and expert intervention to detect, mitigate, and recover from threats effectively, ensuring business continuity and regulatory compliance with standards like NEPRA.

SPS’s Monitoring and Incident Response as a Service ensures that your IT and OT systems are continuously monitored for security risks and vulnerabilities, while providing rapid, effective responses to incidents. We implement approved mechanisms for monitoring security controls and managing incidents in compliance with NEPRA’s regulations.

monitoring and incident response

Compliance Areas

  • Monitoring of Security Controls and Incident Management:
    • A generation company connected to the national grid, a licensee or a registration holder shall ensure that approved mechanisms for monitorization of security controls and any computer incident in line with the relevant best practices are in place.
  • Incident Management Plan and Organizational CERT:
    • A generation company connected to the national grid, a licensee or a registration holder shall develop and shall have in place incident management plan to tackle immediately any incident at the organizational level by the organizational CERT to ensure that an organizational incident is properly addressed and does not spread to or impact other licensees or stakeholders of the power sectors.
  • Security Controls Monitoring and Response Mechanism:
    • A generation company connected to the national grid, a licensee or a registration holder shall develop and implement a formally approved mechanism for the monitoring of Security Controls. An analysis of the effectiveness of existing or proposed Security Controls Monitoring methods shall be part of this monitoring mechanism. Licensee shall ensure that at the minimum the following aspects are covered in the Security Controls Monitoring and Response mechanism
    • Monitoring of its network activity by collecting and analyzing the host and network data related to security events such as, including but not limited to, privileged access to sensitive operating systems, configuration changes, and access to critical applications etc;
    • Methods for proactive monitoring of IDS/IPS and for responding to security breaches shall be listed in detail in the monitoring mechanism. A rapid response team shall be nominated and made responsible to respond immediately in case of a security breach;
    • Monitoring and reporting mechanism of Authentication Controls shall be formally documented and approved by the senior management and implemented accordingly;
    • Procedures and time required for restoration of licensee's systems shall be part of Security Controls Monitoring and Response process;
    • Use of self-assessments, penetration testing, and independent security audits shall commensurate with the systems' complexity and risk exposures;
    • Identification and listing of licensee's policy violations, unauthorized configuration changes, and other conditions which can potentially increase the risk of security breaches;
    • Procedures to ensure the monitoring of logs and audit trails on a regular and predefined periodic basis shall be developed. The security logs and audit trails for IT and OT asset controls shall be retained for a period of five years.
  • Our service helps safeguard your operations by providing continuous monitoring, immediate incident response, and effective management of security breaches, ensuring compliance with NEPRA regulations and protection of critical infrastructure.
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